• How secure is my stored personal information?

  The protection of your personal data is very important to us. For this reason, we strictly adhere to the rules of the applicable data protection laws. Your credit card information is managed exclusively by our payment provider. Any passwords are stored in our database in encrypted form, so that we cannot see them at any time. All communication with our website and with third-party billing and payment providers is done over an SSL-encrypted HTTPS connection.Some readers

• What payment methods are accepted for payment of Personizer?

  We support all major credit card providers, such as: Visa Mastercard American Express As well as the SEPA direct debit.Some readers

• What should I do if my payment fails?

  If your payment fails, please check first, Whether your credit card has expired Whether you entered the correct check digit when placing your order Whether the limit of your credit card for the billing period has already been reached If you have checked the above points and the payment still does not work, change your payment details if necessary: As an account administrator, you will find the Payment Information option under Subscription in the Settings . Here you can accSome readers

• How do I get my invoice?

  For each payment we generate an invoice, which we send by email to your specified billing address. In addition, you have the possibility to download all invoices in the Settings of Personizer at any time. If you wish, you can easily print them out. Want to download your invoice? Here are the steps you should follow: Your Settings are located at the bottom left. Click on Subscription if you waSome readers

• What happens if I enter my payment details?

  As soon as you have entered your payment details, more than five employees can be added. For organizational reasons, the first debit is then made within 48 hours.Some readers

• How is my payment information saved?

  We follow strict security policies to permanently ensure that your personal information is safe. Credit card information is managed and stored solely by our payment processor. We do not have direct access to your data at any time, as all information is transferred directly to our payment provider via an SSL-encrypted HTTPS connection through your browser. Vacationizr To ensuSome readers

• What currency is the billing in?

  All our products are debited in euros. Usually, the conversion of other currencies is carried out by the credit card providers and happens automatically.Some readers

• Data Processing Agreement (DPA)

  Since we manage personal data in Personizer on your behalf, you need a data processing agreement with us according to the latest EU data protection regulation. You can download this contract directly in Personizer, fill it out and upload it again. Your Settings are located at the bottom left. Click on Subscription if you want to download your data processing agreement. After the page loadFew readers