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Articles on:Payment and security
Payment and security at a glance – all the important information.

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  • What payment methods are accepted for payment of Personizer?
    Personizer: absence management and time tracking for your company. We support all major credit card providers, such as: Visa Mastercard American Express As well as the SEPA direct debit.Some readers
  • How do I get my invoice?
    Personizer: absence management and time tracking for your company We generate an invoice for each payment, which we send to your specified billing address by email. If you have misplaced the email, you can click on Invoices (2) under Subscription (1) in Personizer. There you will find the option to download the invoice(s) again.Some readers
  • What should I do if my payment fails?
    Personizer: absence management and time tracking for your company If your payment fails, you can try the following yourself: Check: whether your credit card has expired whether you entered the correct check digit when ordering whether your credit card limit has already been reached for the billing period Change the payment details if necessary: In the Subscription panel (1) you will find the Payment information (2) option as an account administrator. This calls up your proSome readers
  • What happens if I enter my payment details?
    Personizer: absence management and time tracking for your company As soon as you have entered your payment details, more than five employees can be added. For organizational reasons, the first debit is then made within 48 hours. If you have fewer than 6 employees, of course no booking will be made!Some readers
  • How can I print out invoices?
    Personizer: absence management and time tracking for your company We create the invoices in PDF format. You can easily use a PDF reader application such as Ashampoo PDF Pro or Adobe Reader to print the invoices.Few readers
  • What currency is the billing in?
    Personizer: absence management and time tracking for your company All our products are debited in euros. Usually, the conversion of other currencies is carried out by the credit card providers and happens automatically.Few readers

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